SMD Consulting

You bought the software. You are still doing the work by hand.

SMD Consulting helps you use the SMD products you already have better and more efficiently, so the platform you paid for actually does the work.

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The Problem

The software is in place. The old way of working is still there too.

You bought the tools, set them up halfway, and your team fell back to the habits they already had. Spreadsheets survive next to the new system. Features go unused. Nobody owns the setup, and nobody is sure what the system can actually do.

So the value you were promised never shows up, and the software gets blamed for a setup that was never finished.

The Fix

Hands on help using your SMD products better.

A look at how you actually use your SMD products today, and where the work doubles up.
Workflows finished and cleaned up, so the tools match how your business really runs.
Your team shown how to use it, in plain language, on your real work, not in a training video.
Small fixes and automation that remove the manual steps you still do by hand.
A plan for what to add next, only when it earns its place.

SMD Consulting works with you and your team to get the most out of the products you already have.

It works across the whole platform: Consulting covers every SMD solution you use, from Connect and Intelligence to Projects, Documents, and the rest, so the pieces work together instead of one at a time.

SMD Command at the core of eleven integrated solutions: Intelligence, Connect, Projects, XETA, Inventory, Contracts, Support, Documents, Social, Consulting, and Ministry

Cloud hosted or hosted in house. AI is optional in every product.

How It Works

Talk

We learn how you use your SMD products today, where the work doubles up, and what your team still does by hand.

Fix

We fix the biggest time wasters first, on your real work, so you see the difference before anything bigger changes.

Roll out

Once it fits, we roll the fixes out across the team and set up what comes next.

Why Consulting

Because software only pays when people use it well.

The gap is rarely the tool. It is the setup and the habits around it. Consulting closes that gap, so the platform you already have does the work you bought it to do.

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Frequently Asked Questions

Is Consulting a separate purchase?

Yes. Consulting is a service that sits on top of the SMD products you already use, billed at $200 an hour. Talk to us about what you need and we will scope it plainly.

Do you replace our team?

No. We work with your team and show them how to run it themselves, so the improvement stays after we leave.

How long does it take?

We start with one problem and fix it first. Bigger rollouts follow once the first fix proves itself.

What if we only use one SMD product?

That is fine. Consulting works on the products you have, one or all twelve.