Micro Businesses

Your customers are in a spreadsheet. Your orders are in your head. Your day is already gone.

SMD gives micro businesses one platform for customers, sales, and daily work, so nothing falls through the cracks and nobody retypes the same customer twice.

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The Problem

The customer list lives in one spreadsheet, the orders in another, and the rest of it in your head.

You are the sales team, the office, and the help desk, so every question about an order, a payment, or a customer pulls you away from the work that pays. The work gets done twice, and the follow up that keeps a customer is the work that slips.

Micro businesses do not have a data team to untangle it, and the big business software was not built for a company your size in the first place.

The Fix

The pilot solutions, built around the way a micro business actually works:

SMD Connect

One CRM for customers, leads, and sales, instead of spreadsheets and inboxes.

SMD Intelligence

One dashboard for sales, orders, and what is owed, instead of a report built by hand.

SMD Projects

Tasks, deadlines, and to dos tracked in one place, with owners visible.

SMD Documents

Invoices, quotes, and customer documents built from data already in your system.

SMD Support

Customer requests tracked to resolution, not lost in email and phone calls.

SMD Command at the core of eleven integrated solutions: Intelligence, Connect, Projects, XETA, Inventory, Contracts, Support, Documents, Social, Consulting, and Ministry

SMD Command sits at the core of the full platform and connects everything when you are ready for it. Cloud hosted or hosted in house. AI is optional in every product. Built for small and mid sized operations, not retrofitted from enterprise software.

How It Works

Talk

We learn how your business runs today: the systems, the double work, the daily pain.

Pilot

We stand up a focused pilot on your real data, so you see the dashboard before you commit to anything big.

Roll out

The pilot grows into the full platform, one piece at a time, at your pace.

Pilot Program

See your business on one dashboard before you buy anything big.

Early Access: 3 months free by application only, for pilot testers. You provide your data and test while SMD customizes and problem solves. Then pay or walk away. In exchange, the client gives a written testimonial and a video or audio interview.

Paying clients start paying immediately, with a 6 month minimum contract. The two tracks are separate.

Get started today

Why Micro Businesses

A micro business runs on customers, cash, and trust, and all three suffer when the data is scattered. SMD is built for exactly that kind of operation: practical, affordable, and shaped around the way you already work. Lean teams, real customers, no data department needed.

Frequently Asked Questions

Do we have to replace everything at once?

No. The pilot starts with one focused problem, and the platform grows from there.

Cloud or on premise?

Either. Cloud hosted or hosted in house, your call.

Is AI required?

No. AI is optional in every product. You use it where it helps and skip it where it does not.

Who is this built for?

Micro businesses and small and mid sized companies still running on old or manual databases, spreadsheets, and paper.